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Terms & Conditions

Introduction

Welcome to Creatricx. These Terms & Conditions govern your access to and use of our website (https://creatricx.com/) and the services we provide.

By visiting our website or engaging with our services, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of our website and services.

1. About Creatricx

Creatricx is an IT and digital solutions company providing services including:

  • Software Development
  • Website Development & Maintenance
  • Mobile App Development
  • UI/UX Design
  • E-commerce Solutions
  • Digital Marketing & Advertising
  • AI Automation Services

All services are delivered based on client-specific requirements and agreements.

2. Use of Website

By using this website, you agree that you will not:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Distribute malware or harmful software
  • Copy or misuse website content without permission
  • Disrupt website functionality or security

We reserve the right to restrict access if misuse is detected.

3. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Logos
  • Designs
  • Code
  • Service descriptions

is the intellectual property of Creatricx unless otherwise stated.

You may not reproduce, distribute, or use any material without written consent.

4. Service Engagement

All service engagements with Creatricx are subject to:

  • Project scope discussions
  • Written agreements or proposals
  • Timelines and deliverables confirmed with the client
  • Payment terms agreed before project initiation

Creatricx reserves the right to decline any project request at its discretion.

5. Payments and Billing

For paid services:

  • Clients must follow the agreed payment schedule
  • Payments may be required upfront, meaningfully staged, or milestone-based
  • Late payments may cause delays or suspension of services
  • All payments are non-refundable unless stated otherwise in a written agreement

Any third-party costs (hosting, tools, plugins, ad spend) are billed separately unless included.

6. Client Responsibilities

To ensure successful project delivery, clients agree to:

  • Provide accurate project requirements
  • Deliver necessary content, access, or assets on time
  • Review deliverables promptly
  • Communicate clearly throughout the project lifecycle

Delays caused by missing client inputs may impact timelines.

7. Revisions and Support

Creatricx may provide revisions based on the agreed scope.

  • Minor revisions are included unless otherwise stated
  • Additional changes outside scope may require extra charges
  • Post-launch support is available through maintenance plans or service agreements

8. Digital Marketing Disclaimer

Creatricx provides marketing services such as SEO, Google Ads, and social media campaigns.

While we use proven strategies and best practices:

  • We do not guarantee specific rankings, sales, or ad results
  • Marketing outcomes depend on competition, budget, industry, and external factors
  • Client ad spend is separate from Creatricx service fees

We focus on performance improvement, not unrealistic promises.

9. Limitation of Liability

Creatricx is not liable for:

  • Business losses or revenue impact
  • Indirect or incidental damages
  • Third-party software or platform issues
  • Delays caused by external providers
  • Website downtime outside our control

Our liability is limited to the value of the services paid under the specific agreement.

10. Third-Party Links and Tools

Our website may contain links to third-party platforms.

Creatricx is not responsible for:

  • Third-party privacy policies
  • External content
  • Tools or services outside our control

Users engage with third-party platforms at their own discretion.

11. Termination of Services

Creatricx reserves the right to terminate services if:

  • Terms are violated
  • Payments are not completed
  • Client behavior becomes abusive or unethical
  • The project involves unlawful activity

Clients may also terminate services with written notice, subject to agreed billing terms.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy.
Please review it here: Privacy Policy Page

13. Changes to Terms

Creatricx may update these Terms & Conditions at any time.

Updates will be posted on this page, and continued use of the website implies acceptance of updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws applicable in the jurisdiction where Creatricx operates.

Any disputes will be handled under relevant legal authority.

15. Contact Us

If you have questions about these Terms & Conditions, you may contact us:

📌 Creatricx
📍 Address: H04 Rufi Lake Drive, Block 18, Gulistan-e-Johar, Karachi, Pakistan
📩 Email: info@creatricx.com
📞 Phone: +92 322 3597725
🌐 Website: https://creatricx.com/

Closing Statement

Creatricx is committed to transparent, professional, and reliable service delivery. These Terms ensure trust, clarity, and protection for both clients and our company.